Frequently Asked Questions


Q: Where are you located?

A: We are located at 1010 6th Avenue South, Naples 34102 at our Experience Naples location

Q: Where does the tour go? 

A: The tour starts out just west of Tin City, proceeds through Old Naples, the historic 3rd Street district. We also will go to the Naples Pier (great photo opportunity, facilities, and a quick break), then proceed up through the scenic 5th Avenue district and lastly through Cambier Park. See our map for the specific route. 

Q: What/if any restrictions are there for the Segway tour? 

A: There are a few restrictions, please refer to our ‘Book Now’ page for the specifics.  

Q: How long is the tour?

A: The tour itself is a little over an hour long. The safety video and initial ride training is about another 30 minutes, for a total of about 90 minutes. 

Q: How often are the tours? 

A: We offer 4 tours daily! 9:00am, 11:00am, 1:30pm & 3:30pm. 

Q: I bought our tickets through Groupon, how do I setup my tour?

A: Please call our office during normal business hours at 239-260-3270 to make the reservation and mention you purchased your tickets from Groupon.

Q: Can I ride the Segway before I purchase tickets?

A: Unfortunately we do not offer test rides. Your tour will include ride training in our parking lot prior to your tour departure.


Q: When will my card be charged? 

A: Your credit card will be charged the day before your tour and will be provided a receipt via email for your records. 

Q: Are we able to do a private tour? 

A: Yes! Please contact our sales professionals at or 239-260-3272 to inquire.

Q: What is the maximum number of riders at once?

A: We are able to accommodate up to 16 riders at once, with advanced purchase. 

Q: How fast do the Segways go? 

A: The average tour speed is about 8mph, similar to the speed of a fast jog. 

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 1010 6th Avenue South | Naples, FL | 34102

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